DEPARTMENT: Development
DIRECT REPORT(S): None
TRAVEL REQUIRED: 5%
LOCATION: Remote – Eastern Time Zone preferred
TERM: Permanent
SALARY: $53,800-$60,000
ABOUT SHATTERPROOF Shatterproof was founded in 2013 to fill the gap for a well-funded, national, coordinated effort to reverse the course of the addiction health crisis, with the singular goal of ending the devastation addiction is causing our families. We know there are science-based solutions that can prevent and treat this disease, and we are committed to what research has proven to be effective. We have identified three priority pillars: transforming addiction treatment, ending addiction stigma, and educating and empowering communities.
Transforming Addiction Treatment: Shatterproof is transforming the U.S. healthcare system for the more than 40 million Americans living with a substance use disorder (SUD). Like anyone suffering from a disease, those with this disease deserve access to treatment that is based on science, complemented by a supportive recovery community, both free of shame and stigma. Removing barriers to lifesaving treatment is a core mission focus of Shatterproof.
Ending Addiction Stigma: Shatterproof’s National Stigma Initiative replicates the success of other transformational social movements—such as HIV/AIDS activism, cancer awareness, and marriage equality—in catalyzing the change needed to create a more tolerant, more compassionate, and healthier future. We are committed to creating solutions that are adept at changing attitudes and behaviors and ultimately closing SUD treatment gaps and health inequities for historically disadvantaged populations who experience compounded discrimination and bias.
Supporting and Empowering Communities: Shatterproof is committed to educating and empowering our families and communities nationwide by providing supportive and evidence-based resources related to prevention, treatment, and recovery from addiction.
THE ROLE
This position, reporting to the Development Manager, supports the administrative and operational functions of Shatterproof’s Development team.
DUTIES AND RESPONSIBILITIES
Data Management,Gift Processing and Stewardship
• Serve as primary staff member for the Development team’s data entry and gift processing function.
• Enter all pledges, donations, and grants in Salesforce database; acknowledge gifts in a timely manner; and maintain several online donation portals.
• Produce reports, lists, and data segments as needed.
• Work closely with Finance and other teams to review and reconcile revenue activity regularly.
• Maintain Salesforce database by proactively reviewing records for accuracy and performing consistent clean up activity to improve data quality.
• Assist in the production of organizational stewardship reports, acknowledgements, customized stewardship plans, and reports for major donors. Draft written stewardship materials for select donors.
• Assist with stewardship events by tracking and collecting outstanding payments, producing event reports, and managing donation platforms.
Prospect Research
• Coordinate the Wealth Screening function to ensure that the Development team has current, accurate and relevant wealth data about donors and prospects across portfolios.
• Proactively wealth screen major gift prospects and institutional prospects to add to gift officer portfolios.
• Develop donor profiles upon request to help prepare for donor meetings.
Admin Support
• Grant deadline management.
•Scheduling for gift officers.
•General support for advancement team’s projects and events, including creating presentation decks, assisting in run of shows, tracking attendance, etc.
•Other duties as assigned.
EDUCATION AND EXPERIENCE
• Bachelor’s Degree preferred and 1-2 years of relevant work experience required.
• Experience with data management, gift processing, and donor stewardship preferred.
• Experience with vendor management preferred.
• Demonstrated initiative and passion for process improvement.
• Superb interpersonal skills and the ability to actively listen.
• Excellent written and oral communication skills.
• Highly organized and attentive to detail.
• Adaptable and flexible, with ability to handle several priorities simultaneously in a fast-paced environment.
• Team-oriented and collaborative with the ability to work independently.
• Self-starter who is a quick study and eager to learn new skills.
• Proficiency in MS Office Word, Excel, PowerPoint, and Outlook required.
• Development database experience, including Salesforce or similar systems, required.
• Experience with wealth screening and prospect management tools, including iWave and Aidentified, preferred.
• Thrives in fast past environment.
• Ability and authorization to work in the US required.
• Ability to work Eastern Time Zone hours required.